Office of the Student Ombudsperson
Broward College is committed to your educational success, and we truly care about getting you to the finish line and helping you earn your degree. Sometimes though, students have issues or concerns that may seem difficult to resolve. If you have tried to resolve your matter but still need additional support our office is here to assist you.
The Office of the Ombudsperson at Broward College is established per Florida Statutes 1006.51 and BC Policy 6Hx2-5.26 (PDF) to assist students with complaints or appeals.
Upon receipt, The Office of the Ombudsperson may
- inform students about applicable college policies and procedures.
- guide students to appropriate offices for further follow-up as needed.
- work with Broward College departments to investigate complaints per BC Policy 6Hx2-5.23 (PDF), BC Procedure A6Hx2-5.23 (PDF), and other applicable Broward College policies.
Students may submit concerns to the office of the Student Ombudsperson by clicking the form below.
Academic Disputes
For guidance and support on classroom experience and final course grades. This is the way through which students can appeal a final grade.
Student Complaint Resolution
The Ombuds Office will ensure students that their complaints will be received, heard, and addressed with consideration of fairness by the appropriate administrator/manager/supervisor of the College with oversight of a department or division.
Student Concern Reporting Form
Policy - Complaint Process for Students for Non-Instructional Issues (PDF)
Compliments
Broward College is committed to serving students with the highest level of customer service. If you came across a Broward College employee or department who you feel went above and beyond for you, we would love to hear about that employee and your experience with them.
Adam DeRosa serves as the Dean of Student Services/Central Campus and College Ombudsperson.
If you have any concerns or questions, please contact us at ombuds@broward.edu.
Reports of alleged sexual harassment or sexual misconduct may be made by completing the Sexual Harassment/Sexual Misconduct Reporting Form.